We accept returns within 5 days from the date of delivery.

1. Return Eligibility

We accept unconditional returns within 5 days from the date of delivery :

2. Return Request Timeframe

  • Customers must raise a return request within 5 days of delivery
  • Requests made after this period will not be accepted

3. How to Request a Return

To initiate a return, customers must contact us with the following details:

  • Order ID
  • Product name
  • Reason for return
  • Clear images or video showing the issue

Contact Details:
📧 Email: support@krushikendra.com
📞 Phone/WhatsApp: +91-9623477888

4. Return Verification & Approval

  • Once approved, we will arrange pickup or guide the customer on return shipping
  • Unauthorized returns will not be accepted

5. Refund Policy

  • Approved refunds will be processed within 5 business days
  • Refunds will be credited to the original payment method (UPI, Card, Net Banking, etc.)

6. Replacement Policy

  • If the product is eligible, customers may choose a replacement instead of a refund
  • Replacement depends on product availability

7. Shipping Charges

  • If the return is due to our error (wrong, damaged, or defective product), return shipping is free
  • In other approved cases, shipping charges may be deducted from the refund

8. Non-Returnable Products

Due to the nature of agricultural goods, the following items are non-returnable:

  • Opened fertilizers, pesticides, herbicides, insecticides
  • Seeds once packaging is opened
  • Liquid products once seal is broken
  • Clearance or discounted items (if mentioned at purchase)

9. Policy Updates

VINUSHKA SOLUTIONS PRIVATE LIMITED reserves the right to update or modify this Return & Refund Policy at any time without prior notice.